Tag Archive for: startup advice

There is a lie being told in the entrepreneurial world.

It’s a false narrative that’s being targeted at people who are unhappy with their current work life and are looking for a change.

Maybe you’re one of those people.

The lie is this:

Follow your passion.
Quit your job and chase your dreams.
Do work you love and you’ll never work a day in your life.

We see it every day: the Facebook and Instagram ads promising your “dream life” by people who look like they’re living their dream life.

It’s all palm trees and perfectly-foamed lattes and bright, white lighting. It’s breakfast trays in bed and bouquets of peonies and red painted lips.

But do you know what’s behind those beautiful photos and “dream lives?”

Many, many, many months (probably years) of it not looking that way.

Because the truth is, to become the picture of success — while creating a business that lasts — it requires this:

Doing work you don’t want to do.

In fact, when you’re first starting out, you can expect to do more work that you don’t want to do than work you actually enjoy.

And usually, it requires running your business as a side hustle while *still* going to your “real job.”

We all know there’s no such thing as overnight success.

But what I don’t think we always remember is that there’s so much more to the story than what we see on social media.

Chances are:

The fashion brand with the perfectly curated Instagram feed started with an iPhone and a Dropbox folder of stock photos.

The designer working in a beautifully-lit studio started in a converted home office that barely fit a desk.

The CEO flying first class to a paid speaking gig spent years sitting in the back of the plane to speak for free.

If you’re ready to start your own business, you should absolutely do it. It’s one of the most rewarding journeys you can take.

But there should be no illusions.

It will require “grunt work” — the things you think everyone else is outsourcing to interns — are the things you need to do yourself when you’re first starting out.

Packing and fulfilling orders, writing and scheduling your own social media posts, creating your emails and blog posts, going to networking events, dealing with tech issues that make you want to pull your hair out.

Those “annoying” tasks that tempt you to procrastinate or abandon them all together are the things you’ll look back on with genuine appreciation.

They’re the things that will make you grow, build new skills and realize that you’re capable of more than you think.

Because every successful entrepreneur I know has a similar story of doing work they didn’t want to do.

That’s what it takes.

So secret #3 is this: Successful entrepreneurs do things they’re not passionate about because they know that it’s not about passion.

It’s about purpose.

 


 
 
 

If you’re ready to put in the work to start your dream business, let’s do it together. Applications to Factory45 open in May 2020!


This is a multi-part series, celebrating the five-year business anniversary of Factory45. If you missed “secret #1” you can read it here, if you missed “secret #2” it’s here.

I felt like I was going to throw up.

My stomach churned and my heart raced as I stared at my computer in disbelief.

It had only been six months since I stayed at her apartment, attended a documentary screening together and went out for ice cream with her sister and husband.

I thought we were friends.

And now, as I stared at her newly-launched website, it hit me hard.

“Sustainable Fashion Business Incubator,” it said in big, bold typeface.

My friend — someone who I trusted and supported and grown close to — had launched a competing (almost identical) program to Factory45.

As I scrolled down her site, the similarities between the two programs were nauseating. There were even entire paragraphs taken from my website and plagiarized.

When I got on the phone to ask her why she would launch such a similar program — one that I had already been running for two years — she insisted her course was different.

Five minutes into the conversation, there wasn’t anything left to say


There is nothing that can quite prepare you for discovering your first real competitor.

I’ve gotten more than one late-night email from Factory45 grads along the lines of:

“Shannon, do you know about this brand? It’s so similar to mine! What do I do?”

The first time it happens, you’re allowed to freak out.

It’s normal to enter a state of panic.

As long as you don’t quit.

Because that’s likely going to be your first instinct.

“Well!” *throws hands up in the air* “If she’s doing it, then there’s no point in me doing it! Guess that dream is OVER.”

As soon as those words come into your mind, here’s what I want you to do:

Walk away.

But only for a day.

Go to yoga, play with your kids, have dinner with your partner, call a friend you haven’t talked to in a while.

The next day, come back.

Because you’re going to find that the initial disappointment of discovering a competitor will have diminished — at least slightly.

Gradually, you’re going to feel reinvigorated by your idea and your business and you’re going to be glad you didn’t give up on it. For all of these reasons.

And as your business progresses and your customer-base grows, the concern about competition is going to fade.  

You’re going to become more certain about your place in the industry and more confident that you’re the person to pull it off.

You’re going to realize that there really is room for all of us.

Let me repeat that, there is room for all of us.

Having been through that experience with my friend and seeing even more competitors come into the space since then, I’ve been able to get a grip on how competition makes me feel.

While I’m aware of it, I generally don’t worry about it anymore. Not because I don’t still have fears, but because I know it doesn’t serve me in any positive way.

So, this is Secret #2: Successful businesses aren’t derailed by competition. They don’t slow down, they stay the course and they don’t get distracted.

Most of all, they keep showing up.

 

P.S. If you’re wondering what happened to my friend’s competing program, she went out of business after a year. While I did come to terms with there being enough room for both of us, I also saw firsthand how hard it is to stay in business if it’s a direct replicate of someone else’s idea. Needless to say, I learned a lot of lessons.

This is a multi-part series, celebrating the five-year business anniversary of Factory45. If you missed “secret #1” you can read it here.


What I’m about to tell you is going to sound completely counterintuitive but I swear to you, it is a big reason I’m still in business.

And it applies to virtually every startup — whether it’s physical products, online products, a service-based business, a subscription business, etc.

Start niche.

In other words, narrow down your audience to a very specific type of person, or a very specific type of product — or ideally, both.

I know, I know, why wouldn’t you want to broaden your audience and products to sell to as many people as you possibly can?

Because if you try to appeal to everyone, you’ll end up appealing to no one.

Broad does not equal better, and I’ve written about why appealing to less people will result in more sales before here.

One of the best things I did in 2014 when I launched Factory45 for the first time was narrow down my niche to “sustainable fashion made in the USA.”

I didn’t try to appeal to every single person on the planet who wanted to start a fashion brand.

There were already other general fashion accelerator programs out there, and I probably would have been swallowed up.

It worked in my favor that I was only interested in sustainable and ethical fashion, and it allowed me to attract the type of people that shared my same ethos.

If you’re thinking, okay, that’s great but physical products are different…

I’m here to tell you, the rule still applies.

You will increase your likelihood of success exponentially if you start narrow and widen your offering over time, as your company grows and your cash flow increases.

Why?

Because starting very specific 1.) Ensures that your ideal customer finds you faster, 2.) Makes them feel like your brand was made for them, 3.) Creates clarity for you every time you write any sort of marketing copy, create brand imagery, make design decisions, etc.

You know exactly who you’re creating for.

Look at brands like Eileen Fisher, Reformation and Patagonia. These are pretty big companies and they’re still appealing to niche audiences.

Brands like Spanx, Nike and Coach started with one product offering and then expanded that niche offering as they grew.

So while yeah, this isn’t exactly a “secret” per se, you wouldn’t believe how many people overlook this advice when they’re first starting out.

And it kills me when I see new entrepreneurs making their first year of business even harder than it has to be.

Because another benefit of starting niche is that it allows you to simplify, in every way.

So while most new brands are spending countless hours trying to cast a wider net (that in 99 percent of cases isn’t going to yield better results), you’ll already have a very clear focus allowing you to move forward quickly and efficiently.

And if you ask any successful entrepreneur, the ability to simply move forward is half the battle.

 


Five years ago, I had no idea what in the world I was doing.

I was saying goodbye to my first company and although I knew it was the right decision, I couldn’t help feeling lost.

For the first time in years, I didn’t have direction.

I tried freelance consulting, writing a book, wardrobe clean-outs, working for a self-help author, all the while bartending in between.

After a year of falling haphazardly from one thing to the other, I finally bit the bullet and hired a business coach (that I could just barely afford).

And I finally started to feel reinvigorated by entrepreneurship.

I realized that yes, I definitely wanted to start another business  — but it took several months to get clear on two major things:

  1. What I wanted that business to look like.
  2. What my “Why” was.

Once I could identify those, and get really specific, everything else seemed to crystallize.

Just five months later, I launched Factory45 for the first time — completely terrified.

Would anyone enroll?

Would the program work?

What if everyone asked for a refund?

In the worst of times, the fear was completely paralyzing. In the best of times, the fear sat in a pit at the bottom of my stomach waiting for something to set it off.

But somehow, I was able to push past the negative self-talk.

And it paid off.

This April I’ll celebrate my FIVE year business anniversary.

*cue solo dance party AND an oat milk latte*

Just a few weeks ago, I wrote about the importance of celebrating your wins.

So, that’s what we’re going to do.

While I would prefer to have everyone over for a champagne toast, we’ll have to keep the party on the internet.

For the entire month of April, I’m going to share my five secrets to staying in business for five years.

They were definitely secrets to me when I was first starting out.

I promise, these won’t be “teamwork makes the dreamwork” cliches.

I’m talking about real, tactical advice with the personal stories and proof behind them.

I’m excited to share them with you.

Next week I’ll share the first one, so keep an eye out : )

 


There are three types of entrepreneurs…

I’d love to know, which one are you? (There’s a chance to tell me at the end!)

Behind door #1, we have Taylor.

Taylor is an enthusiast. She can come up with a new business idea every week and her excitement is contagious. She loves dreaming and scheming, making vision boards, setting big goals and envisioning what her business will look like 10 years from now. She is vision-oriented.

Entrepreneur Type

Behind door #2, we have Sydney.

Sydney is a doer. She is known for sitting down to work, not getting up for eight hours straight and forgetting to eat. She is detail-oriented, thrives under pressure and is often labeled by her friends as a “workaholic.” She loves to-do lists, labeled folders and is a self-described “perfectionist.” She is action-oriented.

Entrepreneur Type

Behind door #3, we have Jaime.

Jaime is an enthusiastic doer. She sets lofty goals and the specific action steps to reach them. She loves imagining what could be, but she focuses her energy on what needs to be done to get there. Jaime knows that progress is better than perfection and that finished is better than perfect.

Entrepreneur Type


Most of us want to be Jaime.

The problem is, whichever door you fit into is already a part of your ingrained personality. It’s in your psyche, work ethic and overall human make-up which means that if you’re a Taylor or a Sydney, then it’s really hard to change.

The good news is, if you’re not already a Jaime you don’t necessarily need to change.

You just need to figure out how to make your “entrepreneur type” work for you.

How exactly?

If you’re an enthusiast (Taylor), then it’s pretty simple. You either need to find a doer (Sydney) as a business partner. Or you need to have the budget to outsource specific tasks to a team. While true Taylors are really great at seeing the big picture and coming up with fresh ideas, they have a hard time implementing on those ideas and taking action.

If you’re a Sydney, then you don’t necessarily need a business partner, but it would probably benefit you to outsource some of the tasks that aren’t “worth” your time: things like formatting your email newsletters or publishing your blog posts or scheduling your social media posts. They are time-consuming tasks that could be outsourced to a great assistant and free you up to focus on some of the bigger picture items.

If you’re a Jaime, then you’re in a good spot. But let’s be honest, most of us aren’t. And even Jaime needs a little help — she can’t do everything, especially as her business grows.

Disclaimer: This is purely for fun and obviously open to men, too — I used female pronouns but gender-neutral names : )

 


It’s no secret that the fashion industry is competitive.

There are so many brands vying for attention that it can often feel like it’s “all been done.”

Especially when you’re starting from zero… as a one-person show… with a limited marketing budget.

I feel you.

The good news is that there is still plenty of opportunity. 

If you’re in the early stages of launching your brand, here are five different strategies (with examples!) that will help you set you apart.

Dudley Stephens

SCARCITY | Dudley Stephens

Dudley Stephens is an American-made fleece brand for women and children — and let me tell you, these things sell like hotcakes. I was on their list for months waiting for the Cobble Hill turtleneck to come back in ice blue.

When I was notified that they had restocked I made a purchase immediately — and then scooped up another color for my mom.

That’s all to say, Dudley Stephens has made an outstanding product and whether it was intentional or not, the scarcity model works for them.

Why? Because it creates urgency to buy. You know that you can’t wait too long to make a purchase or your size, color or style preference will go out of stock. And that can be a really powerful business model.


Shit That I Knit

BRANDING | Shit That I Knit

In the middle of a snowstorm, founder Christina Fagan posted a photo on Instagram of herself wearing a bathing suit and one of her brand’s red knit hats.

She then challenged her following: Post your “bikini and beanie” pic, and you could win a free hat. Within hours, she had over 50 submissions from followers wearing their Shit That I Knit beanies.

This is just one example of how Christina has created a cult following and a million dollar business through the power of stand-out branding.

As The Boston Globe recently noted, the STIK brand tells a story — Christina, as the founder, is the main character, and the progress of her business is the plot.

The result? Brand obsession from fans who feel a connection to her.


Alter Ur Ego

ONE-OF-A-KIND | Alter UR Ego

In 2007, Heidi McKenzie was in a car accident that resulted in traumatic head and spinal cord injuries, leaving her a T4 paraplegic (she can’t feel from the chest down).  

Since then, she has become an advocate for other young people who are paralyzed and joined the first-ever Factory45 program in 2014 to launch a functional denim brand for men and women in wheelchairs.

While she says there is other “wheelchair clothing” on the market, almost all of it is designed for the elderly. Alter UR Ego is the only denim brand providing jeans for young, fashionable people like her.

When you’re the only product on the market providing a solution to a specific problem… well, that’s a good place to be.


Project Repat

PRICE | Project Repat

The product is simple: Send Project Repat your memorable t-shirts and they’ll turn them into a t-shirt quilt.

There are other companies that make t-shirt quilts but Project Repat leads the pack, in large part, because they’re able to offer the most affordable price.

They spent years perfecting their supply chain and manufacturing process so that they’re able to make t-shirt quilts in the most efficient amount of time possible, while still manufacturing in the USA and working with factories that pay a living wage.

With over 300,000 customers and thousands of five-star reviews, it makes it difficult for other competitors to come into the market if they can’t match the price. And that makes a big difference when it comes to staying ahead and continuing to grow.


Nisolo

CUSTOMER EXPERIENCE | Nisolo

If you’re still reading and thinking, “Uh oh… my brand isn’t any of these things!” then this is for you.

Every single business in the history of entrepreneurship can achieve the stand-out quality of incredible customer service. In fact, there’s no reason not to.

Nisolo, a brand of ethically handcrafted shoes and accessories, has created a memorable customer experience that keeps people coming back for more.

My friend Claire still talks about her experience with Nisolo with heart eye emojis. She said they responded quickly over the holidays and honored a lower price after there was a price discrepancy with a product on sale.

Customer service is still one of the easiest ways to encourage word-of-mouth marketing and there’s no marketing method more powerful than that.

 


“That’s huge!” I say in my most celebratory voice.

“Yeah… but I still have to print my hangtags and my button supplier isn’t calling me back,” she tells me with a tone of defeat.

I pause for a second.

“Okay, sure, but you’ve finalized a CUSTOM sustainable fabric that you’ve been working on for MONTHS. That is a HUGE win!”

“Yeah… I guess you’re right…” she says, only slightly waning to my enthusiasm.

Why do we do this?

As entrepreneurs, why are we the last people to celebrate our own wins?

Even worse, why do we focus on all of the things that aren’t working rather than taking a moment to recognize how far we’ve come?

I’m as guilty as the next person when it comes to celebrating my own progress.

I’ll remember to send my web designer a bottle of champagne on launch day, but I won’t pour a glass for myself.

What gives?

The most obvious excuse is that there’s just too much to do.

As small business owners, we don’t have time to focus on the things that are going well because there’s always something else to be working on.

But I’m not suggesting you go on a Carnival Cruise every time your fabric order arrives on time.

What I am suggesting is that you take a beat to reflect.

To appreciate.

To sigh a breath of relief.

To recognize that in at least one way, you are doing great.

So, here’s your call to action for this week:

Come up with one small thing you can do to celebrate your wins.

Maybe it’s a five-minute office dance party to your all-time favorite song.

Maybe you take 10 minutes at night to luxuriate with a bubble bath and face mask.

Or maybe you splurge for the $5 oat milk latte instead of the $2 drip coffee.

Whatever you decide, it’s not so much the act of treating yourself as it is taking the time to acknowledge what you’ve accomplished.

And most of us need a physical trigger to remind us to do that.

Why is this important? Why do we need to celebrate our wins, you ask?

Studies have shown that when we take time to celebrate small victories, we become better at goal setting and more importantly, reaching those goals.

And I don’t know about you, but if I’m going to set a goal then I’m willing to do whatever it takes to increase the odds of accomplishing it.

So, the next time you’re busting moves to Whitney Houston’s “I Wanna Dance With Somebody,” know that you aren’t just indulging in a dance break…

What you’re really doing is increasing your odds of long term success.

And that’s something to celebrate.

 


designer on ipad during filming of kickstarter video

Will a Kickstarter campaign work for your fashion brand?

This is one of the most common questions holding people back from using crowdfunding to launch their brand.

Whether you have one signature product or a full 10-piece collection, today I’m going to show you that it’s absolutely possible to raise money for your brand no matter how many products you have.

With the help of crowdfunding, these four Factory45’ers successfully launched their brands through Kickstarter:

kickstarter

1 PRODUCT

The World’s Most Comfortable Blazer by Trace Fashion

Founder Kristin Salat launched her Kickstarter campaign based on one signature piece, the Kimono Blazer. Similarly to how I launched the Versalette in 2011, this approach lives and breathes one product that’s presented in a variety of colors.

If you look at the rewards column of Kristin’s campaign, you’ll see that she was able to create multiple rewards even though she was only selling one piece.

She raised $32,949 in pre-orders to fund the first production run of Trace Fashion.

kickstarter

2 PRODUCTS

The First Leggings Inspired to Dress Up or Dress Down by Parallel Connection

Mother-daughter co-founders Allie and Carol Levy took it a step further by creating a Kickstarter around two products. They designed two styles of leggings that were only slightly different from each other — a classic legging and a slim pant legging.

By offering two different styles, they were able to appeal to a wider audience of women including those who wouldn’t typically buy leggings. Additionally, Carol and Allie made a conscious decision to offer a larger than normal size range from XXS to XXL, as well as multiple prints.

They raised $19,518 in pre-orders to fund the first production run of Parallel Connection.

kickstarter

6 PRODUCTS

The Ethical Women’s Capsule that Redefines Loungewear by Nine56 Studio

The capsule collection is the most popular approach I’ve seen from the entrepreneurs I work with. Whereas the two campaigns above offered multiple colorways, founder Meg Rohs launched her capsule collection with only two colors — black and white.

Because of fabric minimums, some brands choose to limit the color options so that they can offer more products and styles.

Meg raised $15,510 in pre-orders to fund the first production run of Nine56 Studio.

kickstarter

10 PRODUCTS

Naturally Dyed & Size Inclusive Lingerie by Unity Outfitters

And then there’s the 10+ product approach that is the least popular campaign choice, but definitely still possible. Founder Katina Gad is a trained seamstress so she was able to create all of her samples and patterns without outsourcing and paying the upfront cost.

She pre-sold a range of products, styles and colorways, while also offering a size-inclusive range for all body types. Because naturally-dyed lingerie is more niche, it was important that Katina expand her offering to reach as many women as possible.

She raised $8,626 in pre-orders to fund the first production run of Unity Outfitters.


So there you have it, crowdfunding can work for one signature piece and it can also work for a full collection.

Although I only shared examples of womenswear brands, it’s important to note that there are plenty of men and childrenswear brands that successfully launched on Kickstarter.

If you’re ready to raise money for your fashion brand, enrollment my self-study course The Crowdfunding Factory is now open here.

This is the course that teaches you the complete strategy to create a fully-funded Kickstarter campaign.

If you’re considering joining Factory45 next May but don’t want to wait to get started, this self-study course is a great way to get ahead.

It’s open for one week only.

Click here to enroll.

 


 
 
 


crowdfunding cta

What do you get when you pair two style-obsessed women with a shared passion for sustainability?

You get a womenswear brand with bold colors, custom-designed prints and fashion-forward silhouettes.

Meet Left Edit, essentials that make an impression.

You may recognize Kestrel Jenkins as a longtime sustainable fashion advocate and the voice behind the Conscious Chatter podcast.

Teaming up with Holly Stavnes, formerly the founder of accessories brand Hera By Day, the duo has created a responsibly-manufactured and sustainably-sourced fashion brand for women.

At the end of last year, Holly and Kestrel successfully launched a Kickstarter campaign to pre-sell their first collection of five dresses.

In 30 days, they raised over $20,000 to fund their first production run.

Left Edit 1

The five dresses were designed, prototyped and tested to ensure ease of movement, versatility, longevity, quality and community — putting responsible manufacturing at the forefront.

The fabrics are lower-impact than conventional fabrics, including Tencel linen, 100% Tencel and Cupro, and they boast bold colors and bright prints in an industry that’s already thriving in the basics and neutrals department.

Over two years ago, I met Kestrel and Holly for drinks in San Diego where they first presented the idea of Left Edit to me.

Shortly after, they joined the Factory45 program and spent over a year establishing a brand presence on Instagram, growing a following, designing and redesigning their first collection, sourcing fabric, meeting with factories, and more.

Leading up to their Kickstarter campaign, Holly and Kestrel seamlessly “teased out” the brand reveal so that by the time they launched, there was an eager fan-base of customers waiting to pre-order.

As they gear up to ship their first batch of garments this spring, the five debut dresses are still available for pre-sale on the Left Edit website here. (I pre-ordered The Eve : )  

You can also follow along and connect with Left Edit on Instagram: @leftedit

 


 
 
 


For the past three nights, I haven’t been able to fall asleep.

(Sleeping is one of my best talents, so this is highly unusual.)

And as I’m laying there, I end up doing the exact opposite of what you’re supposed to be doing when you can’t fall asleep:

I start scrolling through Instagram.

(I know, I know… I’m only human!)

But last night, as I was scrolling, I started to pay attention to which captions I clicked to read.

And I realized something…

There is one very crucial skill that I see many new fashion brands lacking.

And that’s the ability to write compelling sales copy.

If you’re not familiar with the term “copy” it refers to any text you write to represent your brand.

In other words, your emails to your list, subject lines, blog titles, any “call to action,” Instagram captions, blog posts, the “About” page of your website, the product descriptions on your shop pages, your social media bios, etc.

To be honest, if you asked me why some fashion brands are successful and others aren’t, I would boil it down to two main marketing components:

#1 Great product photography

#2 Great sales copy

And it’s #2 that I want to talk about today, because I think this skill is detrimentally overlooked by startup fashion brands.

To be able to sell *anything* online, you need to be a strong writer.

Before you throw your hands up in the air and tell me, “It’s just something you’ve never been good at!” hear me out:

I’m not talking about the type of writing you learned in high school English class.

The writing skills that are required for the internet are far more attainable than learning how to construct a 42-page essay analyzing Jane Eyre.

(Bleh, aren’t you glad those days are over?)

To write compelling sales copy, it simply requires you to write how you talk.

Back in high school, Mrs. Sullivan would have called this “the vernacular.”

That’s where I want you to start.

I want you to write in a way that’s conversational.

And as with anything you practice over and over, you’re going to get incrementally better at it.

Even if you think you “can’t write.”

But here’s what I would not recommend:

Hiring someone to write your copy for you.

(Unless you have endless amounts of money that you can pay this person for as long as your brand exists… and who really has that?)

Copywriting is a “teach a woman to fish” type of situation.

You really and truly do not want to rely on someone else to be the voice of your brand when you’re just starting out.

Sure, if you reach $1M in revenue, then go ahead and hire a marketing team — but in the beginning, your brand is relying on you to hone your chops at writing.

There are courses out there to teach you how to improve (CopyHour is run by my friend Derek and Marie Forleo has a program called The Copy Cure.)

There is also plenty of free content if you google, “How to become a better copywriter.”

But the bottom line is this:

You need to be able to effectively communicate what your brand has to offer.

That requires you to be clear, genuine, persuasive and most of all, compelling.

Because if you aren’t, then you’re going to train your followers (i.e. potential customers!) that your words aren’t worth reading.

And if your words aren’t worth reading, then how will they know that your products are worth wearing?