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repeat customers

How to Create Repeat Customers as a Fashion Brand

On the move? You can now listen to Factory45 blog posts on audio! Just plug in your headphones and click play…

My husband tells me I turn everything into “a festival.”

This is his loving way of saying I turn everything into a production.

Take our Christmas tree, for example.

We couldn’t just decorate the tree on a random Sunday. There had to be holiday music playing, a fire burning, mugs of hot chocolate, candles lit and just the perfect amount of cozy lighting.

Believe me, I’m eye rolling at myself.

And I’ll admit, whether it’s Thanksgiving or a picnic in the park, my one and only goal is to turn that event into an experience.

I’m sure there are times when my husband wants to tranquilize me, but there is an upside to the madness.

Especially when it comes to running a business.

Even more, when it comes to running a fashion brand.

When so much of online sales is dependent upon repeat business and accumulating a loyal following of ongoing customers, you are required to provide an experience for them.

The process of shopping on your website, receiving a “thank you” email after the purchase, getting your product in the mail…

All of that accounts for the unique experience that you’re providing for your customer.

And it’s when you make it memorable, easy, fun, enjoyable or some other positive adjective that sets you apart from other brands selling a similar product.

It’s what turns one purchase into a future purchase.

So, this holiday season, when your sales are at an all-time high for the year, what experience can you create for your shoppers?

Can you build a custom email series that introduces them to other products on your site?

Can you include a handwritten ‘thank you’ in their package?

Can you send a free small gift that will surprise them?

Can you make the online shopping experience so seamless that the purchase is a no-brainer?

What can you do that will transform just another e-commerce transaction into something special?

 

factory45 owner shannon

 


Market45

marketing

Struggling with Marketing Your Fashion Brand? Follow the 30/70 Rule.

If you’re running a fashion business, it should be no surprise that marketing is a huge part of your day to day.

If you want to sell, then you have to promote — right?

We know this. It’s on our to-do list. We have a strategy in place for it. But…

How often does promotion get overlooked?

Here’s a scenario that I see too often:

  1. You’ve spent several hours crafting the perfect blog post.
  2. You finally click “Publish” and the post goes live.
  3. You sit back and wait for people to come across your post and praise its brilliance.

When put that way it sounds a little ridiculous.

And yet there are so many of us who expect it to happen like this.

The internet has made us live by the adage of, “If you build it, they will come.”

But nobody arrives.

If you’re struggling with marketing and being seen by your ideal target customer, then I have one rule for you to implement right now:

“30% content creation / 70% content promotion

What does that mean exactly?

It means that 30% of your time should be spent on creating marketing content. We’re talking blog posts, emails to your list, guest posts, photography, etc.

But 70% of your time should be put towards promoting that content.

It’s not enough to share a blog post on Facebook one time. That same blog post should be sent out to your email list and shared on social media over… and over… and over again.

“But, Shannon, won’t my audience get sick of seeing the same stuff?”

No, because unless it’s your mom, they’re not paying attention that closely.

Don’t believe me?

Here’s an example:

For the past month I’ve been promoting the launch of Market45, an ethical fashion marketplace, that will go live on November 1st.

I’ve mentioned it upwards of six times on Instagram and it wasn’t until the sixth time that I got a text from my own sister saying, “Just saw you’re launching a marketplace! Great idea.”

And while yes, she’s busy with her own life going on — so is everyone else.

You can’t count on people to retain your message, read your blog post or engage with you on social media the very first time.

Or even the second time… or the third…

And I know what you may be thinking, “Man, this sounds exhausting. I can’t keep up with all of this marketing.”

But what I’m telling you is actually good news.

Because the content creation (i.e. the 30%) is the part that’s usually hardest for everyone.

I know how many of you worry that you’re not a good writer or that it takes forever to write a blog post or newsletter.

But with the 30/70 rule, once it’s done you get to focus the majority of your time on promoting it.

And while it still requires writing, crafting a promotional Facebook post or Instagram caption is a lot less work than writing full content.

To put it in perspective:

I spend at least 1.5 hours every Wednesday scheduling social media to promote that week’s blog post. My assistant spends another hour putting that blog post on WordPress and scheduling it to send to my email list.

That’s 2.5 to 3 hours dedicated to content that took me 30-45 minutes to write.

Do you see where I’m going with this?

So whether it’s an upcoming launch, a Kickstarter campaign or something small like a blog post, focus on doing more with less.

You can’t argue with that.

 

factory45 owner shannon

 


Market45

sustainable fashion

How to Stand Out as a Sustainable Fashion Brand

Last week I was on “workcation” with my family in Croatia.

And one day, while we were driving on the winding island roads of Hvar, I saw a sign for a restaurant that caught my eye.

(This isn’t the first time that’s happened.)

The sign for the restaurant said:

Mostly homemade food.”

I looked at my husband and said, “Well, you have to appreciate their honesty…”

And then it got me thinking about the sustainable fashion world — and all of the new brands launching with sustainability at the forefront of their business models.

The good news is that in the past 10 years the term “sustainable fashion” has become more and more recognizable and well known.

The bad news is that the term is now often overused and sometimes even greenwashed.

Companies claim to be “a sustainable fashion brand,” but they use it as an overarching brand mark instead of explaining exactly how their company implements sustainability into their supply chain.

There’s really no such thing as “perfectly sustainable,” and I see red flags anytime a brand claims to be so.

With many of you being the future of this industry, I’d encourage you to think more deeply about the words you use to describe your sustainable fashion brand.

Because I think we can do better.

Yes, there are words like “conscious,” “socially-driven,” “eco” and “ethical” but how can you describe your brand’s ethos in a way that stands out from the rest?

And even more so, in a way that is transparent and honest?

One way is by getting specific.

Think about the words that your target customer cares about. Sift through the phrases that would peak their interest.

Because the truth is,

A sign for “homemade food” wouldn’t have caught my attention.

My mind would have just categorized it as another cute local restaurant.

Adding the word “mostly” not only piqued my curiosity but made me feel trust.

I knew that if I went into that restaurant to eat, I would know exactly which items on the menu were homemade and which ones weren’t.

And that same thought process can be applied to your own customers.

Because ultimately, that’s what they want to feel. A customer who cares enough to seek out sustainable fashion wants to be able to trust you.

To trust that what they’re buying is mostly sustainable.

 

factory45 owner shannon

 


branding lesson

The Minivan vs. The SUV: A Fashion Branding Lesson from Interstate 95

“You know what I just realized?” I say to my husband as we’re cruising down I-95.

“What’s that?”

“A minivan and an SUV are, like, the same thing… they’re just different shapes.”

“Uh huh…” he replies in his best ‘where are you going with this?’ voice.

“They’re pretty much the same size, they provide the same functions, they’re available in virtually the same colors, and yet one of them is considered ‘uncool’ and designated to ‘soccer moms’ while the other is the vehicle of choice by rich athletes, Hollywood stars and rappers.”

“Okay…” (Clearly over this conversation.)

“So, how did it get this way? I mean, why don’t we see Jay-Z driving his kids down Rodeo Drive in a Dodge Caravan?”

“Uh, I don’t know…? Because Beyonce likes Escalades?”


And so it started — another internal dialogue from yours truly about branding and marketing.

When I started writing about this I googled ‘SUV and minivan branding’ to see what would come up.

It was no surprise that both versions of vehicles were intermixed in various lists of “Top 10 vehicles for families” and “Best cars for hauling your kids in 2017.”

I’ve never purchased a minivan or an SUV myself so I don’t personally know what makes buyers choose one over the other.

I’m sure that gas mileage, backseat DVD sets and trunk space all play a role in the decision making — but this post isn’t actually about cars.

It’s about perception.

branding lesson



In any purchase we make, we as consumers are consciously or subconsciously making a decision based on the “aspirational.”

[X product] will make my life easier.

[X product] will make my life more beautiful.

[X product] will make me appear a certain way to my friends / family / co-workers.

Whether you’re purchasing a car for tens of thousands of dollars or a piece of clothing for much less than that, the company selling it to you has the pressure of making you feel a certain way about that purchase.

As small business owners, the pressure on you is no different.

In every marketing decision you make you should be asking yourself, “How is my product being perceived by potential customers?”

And more importantly, “Who is my target market, truly?”

Because if you’re trying to be the SUV when you’re really the minivan, then you’re doing yourself, your product and your company a disservice.

And if it’s the other way around, then you’re also missing the mark.

As the past several decades have shown, there’s a market for both — and the apparel industry is no different.

Your job is to get clear on who you are, who you want to be and to find your place.

Because, let’s face it, the last thing you want is to end up as the PT Cruiser.

 

factory45 owner shannon

 


crowdfunding factory cta

How to Legally Protect Your Fashion Brand from Copycats

Your product is as unique as you are. With this usually stems some level of fear that others will want to copy your ideas.

Although these feelings are common, you don’t want it to prevent you from taking those next important steps.

So how do you move forward through the production process without your unique product being knocked off?

There are the legal routes to help protect yourself, and then there are common sense precautions you can choose to implement.

Three legal ways to protect yourself are: US Copyright Law, Design Patents and US Trademark Law.

>> US Copyright Law: This law will protect your “original expressions” — as in texts or graphics. It will not however protect any functional elements. For example a jacket you have created, the design you have had meticulously stitched into it – that is covered. However, the squared physical shape of the jacket is not covered under copyright laws.

>> Design Patents: This law will provide 14 years of protection, covering exclusive industrial design rights for new and nonobvious ornamental designs of functional items. This process can take anywhere from 6-12 months, so keep this timeline in mind while you’re working through the process.

>> US Trademark Law: While copyright law will protect the original design creation, trademark law will protect the wording and logo of the designer. This should lower the risk of confusion with the consumer, allowing them to know where their product is coming from.

Now you also have personal approaches you can take:

>> Tighten the material controls. One unfortunate problem you could encounter is having your manufacturer slip your design out the back door for their own personal gain. This rarely happens — especially in the U.S. — but it’s something to be mindful of. You want to keep a close eye on the production of your product. 

For example, if you had 3,000 units produced, and you are only seeing 2,400 units ship out, then you have a problem.

Try to source your own material any time you can, and only send the manufacturer what is needed to fulfill your exact order amount. This will give you more control over what’s happening in the production phase.

>> Break up the production when your product has multiple components. Have each component produced by a different manufacturer and then shipped to a completely separate party for assembly.

This will allow you to be more discreet so that no one manufacturer will know the entire process involved in creating your product.

>> Focus on the strength of your brand. One sure shot way to know you can overcome the competition is to make sure you have a rock solid brand identity.

Develop a brand that sets itself apart from all others so that your customer will go out of their way to seek your products.

At the bottom of it all — fashion design cannot truly be protected. My advice is to save your money for more immediate needs than trademarks and patents although a lawyer will probably tell you otherwise. 

Stay focused on building an awesome product, attracting excited early customers, and getting your brand to market for fast feedback.


Important Marketing Tool

The Most Important Marketing Tool for Fashion Brands & How to Use It

So, I’m in yoga the other day and after the final “Namaste,” my teacher starts to make her daily announcements.

Instructor training begins again on Friday… Four beginner yoga classes are being offered on Saturdays… And then this:

“I also just want to let everyone know that I’m starting an email list.”

And as I’m putting my socks back on, I’m thinking, “Yes, go girl, start that email list.”

(It’s one of the first steps towards entrepreneurship, after all.)

But what begins to unfold has me cringing on my mat:

“So, um yeah, the clipboard is at the back of the room if you want to sign up… I’ll only send out, like, two emails a year…. I probably won’t send out the first email for a few months… You don’t have to sign up if you don’t want to, but I’ll just use it to stay in touch with you…”

And on it went as people started rolling up their mats.

I hung back and waited for a bit until I was one of the last people to leave the studio. As I walked past the clipboard that was sitting by the door, I looked over to see that not one person had signed up.

I wasn’t surprised. And it got me thinking about the startup brands I see online, desperately trying to build an audience, but failing to make an effective “ask.”

I should start by clarifying that your email list is your most important marketing tool — by far. It’s more important than Instagram, more important than Facebook, more important than Pinterest, more important than any other online marketing tool you can leverage.

Your email list is the fastest and most direct way to connect with your potential customers, and it’s yours. Unlike Facebook and Instagram, that now make you pay to connect with your followers, your email list belongs to you.

In the case of my yoga teacher, she was making a verbal “ask” to her studio of aspiring yogis. In the case of your online business, your “ask” is your opt-in incentive and call-to-action (CTA).

(If these terms are starting to sound like crazy-speak, consider joining Factory45 in May. We go into extensive detail about email marketing throughout the program.)

I know this isn’t very “zen” of me, but I want to analyze what my teacher did wrong so that it can help you grow your email list more effectively.

blog-image

>> She lacked confidence. If you don’t believe in what you’re offering it will show, and she seemed nervous to come across as too “salesy.” While marketing may not be a natural skill for a yoga teacher, it must become a natural skill for you if you plan to sell your collection, designs or products online.

If you’re not confident in making the “ask” and it shows through your copy, then you might as well not have an email opt-in at all.

(And don’t even think about doing that…)

>> She didn’t incentivize. So often I see email opt-ins that are as incentivizing as an annual flu shot. If your opt-in rate is low, it might be because your call-to-action is lackluster.

“Sign up to our mailing list” is not a call-to-action! That type of language doesn’t do anything to inspire people to want to hear from you. They need to know what they’re going to get and why they should care.

You can try discount codes, free shipping, and style guides to incentivize sign-ups, but the options are endless. The bottom line is that you have to provide real value to entice people to sign up.

>> She didn’t provide an expectation. She said, “I’ll just use it to stay in touch with you.”

What does that even mean?

She doesn’t know all of her students by name and if she did, “staying in touch” is a very allusive expression.

What will I receive emails about? Will I be interested in the topic? What kind of updates will be sent out?

Again, if you’re asking someone to opt into your list, instead of the email list of a competing brand, then you have to have a damn good reason why. “Staying in touch” doesn’t mean anything.

>> She didn’t sound consistent. There is a big difference between what online marketers call a “healthy list” and an “unhealthy list.”

A healthy list is engaged. You have an open rate above 25%, you have a consistent click-through rate, and your “unsubscribes” are generally low. A healthy list comes from consistency — weekly to bi-weekly emails that provide value, interest and intrigue to your following.

If you’re only going to send out two emails a year and you’re going to wait several months to send out the first one, then why bother?

By the time she sends out her first email, anyone who opted into her list will have already forgotten. And do you know what happens when people forget that they signed up?

They unsubscribe and mark the email as spam.

If you have something of value to offer to your target audience, then you need the confidence to market it. As a new business owner, you’re likely running the show on your own, so you have to be equal parts “the creative” and “the marketer.”

Building your email list is the most effective way to grow your brand, sell more products and make your mark in the industry.

But it doesn’t come easy.

It takes experimentation, rewriting your offers, asking for feedback and figuring out what value you can provide.

 

shannon-signature-e1463530563728

 

 


Why Appealing to Less People Will Help You Make More Sales

When I was a sophomore in high school my best friend’s mom told me:

“Shannon, you’re not for everyone. People either love you or they don’t.”

In retrospect, maybe it wasn’t the best thing to say to an insecure 16 year old but in her defense, I was a pain in the ass.

When I was younger I was opinionated, bossy and vocal. There were multiple times when I was asked to leave my world history class for arguing a point too emphatically (Ms. Gillard, I owe you a drink).

Much of my formative years were spent relishing in my “individuality” and how people responded to it. I prided myself on being polarizing because no one had to guess where I stood.

Over the years I’ve chilled out and matured, but this idea of “not being for everyone” has stayed with me — and it’s taught me something about entrepreneurship.

The fastest way to sabotage your business is by trying to be everything to everyone.

Have you heard the expression: If you’re trying to appeal to everyone, then you’re actually appealing to no one?

This is one of the most valuable pieces of marketing advice you can remember.

I’m not suggesting that you start pissing people off, arguing with your customers and forcing your opinions on others. We’re not teenagers anymore.

What I am suggesting is that you get very clear on who your company is meant to serve, so that you don’t waste time trying to market to people who don’t fit that mold.

Not only will this cut down on the risk of competition (which I’ve written about before here and here), but it will ensure that the right people find you.

Market studies have proven that the better you are at establishing a niche, the faster your customers will come out to support you.

Here’s an example: I have a current entrepreneur in Factory45 who launched her company last week. VETTA is a five-piece capsule collection that can be mixed and matched to create a month’s worth of outfits.

Cara, and her co-founder Vanessa, did an excellent job of designing, positioning and marketing their first collection to appeal to a particular niche of women.

While yes, it would be nice if every woman in the world pre-ordered from their Kickstarter campaign, VETTA doesn’t try to appeal to every woman in the world.

The VETTA customer is an aspiring minimalist, conscious consumer and wants to do more with less. The majority of women in the world don’t think about their fashion choices that way, but this positioning has ensured that the right people find out about VETTA and the right press writes about them.

If it was just another run-of-the-mill women’s clothing line on Kickstarter, then I guarantee they wouldn’t have seen the success they’ve had.

That’s all to say, VETTA reached its $30,000 goal in five days and was featured by Who What Wear and Darling Magazine.

VETTA - 5 Pieces

So, how do you make sure that you’re not for everyone?

First, you have to figure out who your customer is by digging deep — in Factory45, I ask my entrepreneurs to answer over 30 questions about their ideal customer.

Where does he/she live? What kind of books does she read? Where does she hang out online? Where does she shop? Is she religious? What political affiliation does she gravitate towards?

You can’t begin to effectively market to your customers until you know who she is, how she feels and what she believes. Everything you message and market is riding on the fact that you know your customer inside and out.

As another example, we can look at my own business. Factory45 is positioned, messaged and marketed in a way that appeals to a certain type of person:

  • I believe in localized manufacturing, so I only work with entrepreneurs who are in the U.S. or Canada where my production partners are.
  • I don’t believe in making more clothing for the sake of making more clothing, so I market to entrepreneurs who want to solve problems for people.
  • Environmental responsibility is important to me so I only accept entrepreneurs who care about sustainability, too.

Factory45 isn’t the only fashion accelerator out there, but it is the only one of its kind. My business model is unique, my philosophies are different, and what I teach can’t be found elsewhere in the fashion education landscape.

This helps to ensure that the right people apply to Factory45 and the wrong people join a different fashion accelerator.

It’s that simple. And it can be that simple for your business, too.

So, the next time you find yourself writing a product description or an “about” page or a sales page that is boring and generic, just think of teenage Shannon…

What would she do? ; )

 

 

shannon-signature-e1463530563728

 

Photo credit (second photo): VETTA


manufacturing-checklist (1)

Launching a Fashion Kickstarter? Consider this.

Raise your hand if you’ve seen more fashion Kickstarter campaigns than you can count and you’re feeling kind of “over it”…

Considering that I dedicate an entire module of Factory45 to teaching entrepreneurs how to launch successful crowdfunding campaigns, I’m sure it sounds weird for me to say that.

But I’m going somewhere with this.

I regularly get emails from people who want me to share the news about their upcoming Kickstarters. Oxford button downs, dresses for the working woman, lingerie, kids clothes, you name it.

The problem isn’t in launching a Kickstarter.

I think crowdfunding is awesome – it reduces the risk of production, alleviates startup costs and provides free marketing and customer feedback.

The problem lies in the way the story is being told.

For the most part, the sustainable fashion projects going through Kickstarter aren’t saying anything different from the last one. The majority are riding the same wave:

  • We manufacture in the USA.
  • We use only the most sustainable fabrics.
  • We say ‘no’ to fast fashion.
  • We believe in a better planet.

Sound familiar?

As the same thing is being said over and over again, do you know what’s happening?

Consumers are shutting off and becoming numb to the same “our fashion saves the planet” mantra.



We’re now in a time when being asked to support a Kickstarter is becoming more common than contributing to the neighborhood kid’s bake sale (yum, do those still exist?)

If you’re going to ask people to support, share and back your campaign, then your story has to be unlike anyone else’s.

Yes, consumers are now more willing to pay a small premium for ethically-made products, but saying so shouldn’t be your marketing tactic. It should be an afterthought.

Kind of like, “Well yeah, of course our company manufacturers ethically and transparently.”

Or:

“Well yeah, of course we’re always pushing to use the most sustainable materials possible.”

The ethics and sustainability of a company should be embedded into the business model as a non-negotiable, not a strategy for saying: “Aren’t we so great? You should pledge to our Kickstarter.”

As the fashion industry becomes more and more accessible to new designers who want to launch their own collections, there is going to be more competition in the market.

As I tell my Factory45’ers, the best way to stand out from the competition is to say something new — something memorable.

Here are a few examples of Kickstarter campaigns that are telling a different story about ethical and sustainable fashion and are doing it well:

VICTOR ATHLETICS

Organic, vintage-inspired athletic wear for men & women, made by small-town American factories and delivered directly to you.

What they do well:

  • The organic materials of their new athletic line is mentioned briefly in the description, but the story focuses on the small-town American factory as the victor.
  • They created a hero or protagonist to pull for.
  • They’ve made organic cotton and made-in-the-USA “sexy” with appealing visuals and a brand aesthetic that isn’t crunchy, hippie or rustic.

victor

FLINT & TINDER

A premium sweatshirt built for life, designed for a decade.

What they do well:

  • Jake Bronstein has done multiple Kickstarter campaigns for his company, Flint & Tinder, but this was the most successful. This is Kickstarter’s only fashion project that raised over a million dollars.
  • The story is focused on a hooded sweatshirt that will last 10 years. If it doesn’t, you can send it in to be mended.
  • Fast fashion thrives on the idea of planned obsolescence which is exactly what this campaign is combatting. What Jake did really well was put the focus on the consumer’s desire instead of the same old fast fashion story. Who wouldn’t want a sweatshirt that will last 10 years?

10-year-hoodie

SWORD & PLOUGH

A quadruple bottom line bag company that works with veterans to repurpose military surplus fabric into stylish bags.

What they did well:

  • The labor story is focused on military veterans who are employed to make the bags.
  • The materials story is focused on surplus military materials that would otherwise be wasted.
  • Most compelling of all is the story of two sisters, one who is in the army, starting a business together.

sword-plough

If you’re getting ready to launch a Kickstarter campaign or are thinking about it for the future, this is the best advice I can give you: say something new.

If you do that, I’m certain you’ll get a better response from potential customers, from the press pitches you send out, and from the industry at large.

 

 

shannon-signature-e1463530563728

 


5 Tips for Building Brand Exposure

This is a post I wrote for the Ethical Fashion Forum. The original version can be read here.

How do you get your brand noticed? It’s an over analyzed topic. The Internet is oozing with headlines that claim to hold the golden ticket. While viral marketing videos and giveaway contests are obvious answers, they don’t always apply to the startup brand with 46 Twitter followers.

So how can you build your brand for the best chance of big exposure? It starts the moment you begin — when you’re just laying out the groundwork and building the foundation of your company.

I looked at four different companies building brand exposure the right way:

1.) Create a remarkable customer experience.

Walk into a Warby Parker store and you’re instantly hooked. Pristine, white shelves, bright lights, crystal clear mirrors, and eyewear with names like Baxter, Malcolm and Chamberlain calling your name. Try on a pair, any pair, the frames beckons from their shelves.

Once you’ve chosen your style, a spritely salesperson appears with an iPad to instantly take your order. One quick fitting, the exchange of your prescription and information — and voila, your glasses arrive at your address in seven business days.

For those who don’t live near a Warby Parker store? Well, they’ll ship you a box with five different choices and give you five days to pick your favorite. All for free. It doesn’t get much better than that.

warby-parker

2.) Know your target market. (Know them so well that you talk like them.)

If you’ve seen the social media accounts of The Reformation label you’ve remembered them. The company has taken on the role of the “cool girls” of sustainable fashion. Founded by designer Yael Aflalo initially as a side project, Reformation has garnered a cult-like following from some of the hottest names in fashion.

With edgy images, bold messaging, and a distinct voice that speaks directly to its ideal consumer, Reformation is more than a clothing company — it’s a brand that embodies everything its customer wants to be.

The bottom line is: know exactly who you want wearing your brand and speak directly to her — the clothing will sell itself.

reformation

3.) Have one clear, memorable message.

“Modern basics. Radical transparency.” That’s the tagline of luxury clothing brand, Everlane, a sustainable apparel label; that blew up in 2013. If you’ve explored the Everlane brand, then you know what it’s all about — high-quality basics at low price points by cutting out the middleman.

Everlane has found success not by parading itself around as another sustainable clothing company, but by being very clear about what it does and what it offers. It prides itself on being a collection of essentials without crazy designer markups. While most consumers won’t pay the premium that comes with the “ethical fashion” label, Everlane has flipped its messaging to make shoppers feel as though they’re actually getting a deal.

While utilizing a strong Facebook and Instagram following, the brand is clear, defined, and seemingly irresistible.

everlane

4.) Do one thing really well.

Flint & Tinder knows underwear. Founder Jake Bronstein proved it when he raised nearly $300K on Kickstarter for a line of American-made, Supima cotton men’s underwear.

From the beginning, Bronstein didn’t set out to make anything other than underwear. He found a hole in the market and figured out a way to fill that hole. Then he did everything he could to become an expert on the fit, comfort and quality of men’s underwear.

It wasn’t until he found success doing one thing really well with Flint & Tinder that he expanded to a more robust line of men’s clothing. F&T will most likely always be remembered for its underwear because of how it started.

flint-and-tinder-underwear

5.) Word-of-mouth is massively effective.

Each of these four brands has one thing in common. Their primary area of success has been found through word-of-mouth marketing. Brand exposure was built into the early foundations of each company, simply because their customers had something to talk about.

When you find something good you want to share it with the world. That’s what these companies were counting on — and by knowing that from the start, it’s exactly what they got.

Photos courtesy of  , , , , Brand Driven Digital

 

From Humanitarian to Mompreneur: Meet Mikaela of Factory45

This is a guest post from Factory45’er Mikaela Wallinder Clifford, founder of children’s clothing line, Ruth & Ragnar. You can view the original post here

My name is Mikaela and I have a story to tell.

My intention is for the story to end with “…and that’s how fun, funky and color-popping kidswear changed the fast fashion industry forever.“ I can’t write that just yet because we are still at the beginning of the story. But, I would love for you to join me on the journey, and be here with me when we reach our goal. It will be like my favorite children’s movie “The NeverEnding Story”. I’ll be Atreyu (I’ve always wanted to be Atreyu!) and you’ll be Bastian reading about Atreyu’s journey only to find yourself eventually inside the story by helping me shape it.

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Follow me back to my hometown in Northern Sweden, back to my graduation day where I’m standing with my diploma in one hand, a one-way plane ticket in the other and my whole body filled with passion and determination to make a change in the world. We’ll go to Africa, Asia, Europe, and America where I first realized the global impact of our consumption. Follow me back to the day my worldview and my life changed forever — the day my daughter Milou was born.

Join me in all that happens next, from the frustration of learning what chemicals were in the clothes my daughter wore, to the idea of trying to make a change, to the initial spark that shaped the mission for Ruth & Ragnar.

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Join me in the determination to support manufacturing at home – we will proudly be sourcing and creating everything right here in the USA. I hope you’ll join me as I meet the pattern maker, the Texas cotton farmer and the inspiring North Carolina printer who took quite a few extra steps to help me as I shape my brand.

Join me as I introduce you to the designers of the organic Scandinavian brands soon to be available right here as I launch Ruth & Ragnar’s web store.

Join me while I’m learning how to turn an idea into reality, how to get back up and keep going when experts tell me it can’t be done. Stay close as I launch Ruth & Ragnar, a socially-responsible apparel company for kids and conscious parents alike. Finally, join the roller coaster ride that is the everyday life with a toddler, the most wonderful, exhausting, educational, provoking, spiritual, humbling and loving experience I have ever had.

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Join the story, Share your story, Shape the story. Let’s change the fast fashion industry — one funky garment at a time.twitter-bird-light-bgs1

Welcome to Ruth & Ragnar.

All photos courtesy of Ruth & Ragnar.